Job Opportunities

Program Manager and Prevention Specialist – Housing Advocate Network

About Missoula Interfaith Collaborative (MIC)

Founded in 2011, MIC is a diverse alliance of 35+ faith institutions and community organizations who come together to pool resources and build collective power to address the most pressing needs of the community.  Using broad based community organizing methods, we challenge the community to tackle issues, train leaders from everyday citizens, and work collectively to improve the world we live in.

In addition to our community organizing efforts, MIC operates three programs:

  – Family Promise, which helps operate an emergency shelter for up to 31 families.

  – The Housing Advocate Network, a coalition of volunteers who walk alongside and support people experiencing homelessness and housing insecurity.

 –  Missoula Works, our community’s only supportive staffing agency.

Job Objective

A unique blend of social work, community organizing and nonprofit program administration, the HAN Program Manager and Prevention Specialist is tasked with:

1. Cultivating and supporting a network of volunteer leaders to assist individuals and families who are unhoused or housing insecure with finding housing
2. Cultivating and supporting community leadership and active civic engagement among everyday people utilizing basic skills of community organizing
3. Provide direct service support to families at risk of houselessness utilizing funds restricted for family prevention work

Reports to: Director of Housing Advocate Network

Position details: Full-time, salary $45,760-$52,000. Exempt, non-union position.  Benefits include HRA reimbursement and generous PTO and holiday pay.

Duties:

• Help build, lead and support network of everyday community members in taking an active role in addressing houselessness in Missoula.
• Schedule and coordinate program functions and operations, including at MIC offices, the Family Housing Center and other venues as designed.
• Conduct participant intakes when necessary.
• Facilitate, oversee and support participant services.
• Develop and lead volunteer orientations and trainings in partnership with the program director.
• Track data related to the impact of the program.
• Divert qualifying families from houselessness using techniques and funding restricted to this effort.
• Participate in building community of belonging between and among participants and volunteers.
• Support and manage HAN Leadership Team.
• Participate in identifying leaders among program volunteers and participants to support program growth and success and to lead change on root causes of houselessness.

Required Experience and abilities:

• Proven leadership, with strong communication and interpersonal skills.
• Ability to cultivate and maintain strong working relationships with a wide-ranging group of individuals and entities.
• Willing and able to work with people from a variety of racial, cultural, and economic backgrounds with various lifestyles, sexual orientations, criminal background and of all ages and genders.
• Experience leading trainings and/or presentations, or willingness to learn.
• Ability to maintain strict confidentiality and extreme discretion in frequently working with highly sensitive information.
• Sound and strategic judgment necessary to make critical procedural decisions.
• Ability to understand or learn basic program finances, including fiscal management and tracking a budget.
• Cooperative behavior with colleagues, management, volunteers and community partners.
• Ability to thoughtfully manage conflict, effective in handling conflict situations with a variety of personalities.
• Solid work ethic: desire to be a part of a team, open to ideas and input from colleagues and commitment to contribute to positive work environment.
• Be able to routinely deal with time sensitive situations.
• Dependable and reliable; willingness to develop and maintain constructive and positive alliance with supervisor.
• People-oriented – enjoys interacting with people and working on group projects.
• Willingness to learn, participate in and seek training and professional development opportunities.

• Humanistic leadership, including self-awareness and emotional and social intelligence.

• Ability to work independently and resolve practical problems, keeping all appropriate parties aware of issues or concerns.

• Excellent organizational and time management skills.

• Precise attention to detail.
• Knowledge of basic computer and communications software (Word, Excel, Zoom, Microsoft 365).
• Driver’s license/clean driving record.
• Perform other duties as assigned.

Preferred Knowledge, Skills, and other Abilities

• 1-2 years successfully leading and/or managing a program.
• Experience or degree in social work, counseling, case management or related field, or willingness to develop basic clinical and relational skills.
• Experience with, or interest in, community organizing.
• Able to articulate and demonstrate a clear understanding of houselessness, dynamics, and intervention.
• Awareness of mission and values of Missoula Interfaith Collaborative and the Housing Advocate Network.
• Ability to work effectively with populations who have experienced being unhoused, vulnerability, developmental delays, compromised mental wellness, brain injuries, addictions and/or other conditions or situations that have impacted housing stability.
• Solution-focused, detailed-oriented, with strong organizational skills and capacity to develop and manage systems that ensure accurate and timely follow-up and documentation.
• Action-oriented and innovative approach to program planning; ability to work effectively in collaboration with diverse groups of people having passion, idealism, integrity, positive attitude, mission-driven, and self-directed.
• Knowledge of community resources and referral networks, or ability to develop this knowledge, and the capacity to identify and develop relationships with new sources and services as they become available.

Physical Demands, Environmental Work Conditions, Equipment

Physical demands include sitting, keyboarding, and mouse use for extended periods. Equipment use includes driving company vehicle, office equipment including monitor, keyboard, and phone. Use of a company vehicle and driving short distances is sometimes required.

Equal Opportunity Employer

Missoula Interfaith Collaborative is an equal opportunity and fair chance employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, gender identity, sexual orientation, or criminal background.

How to apply: Send resume and cover letter to:

Rose Konda, Business Manager, rosek@micmt.org