Family Promise Program Coordinator, Part-time

About Missoula Interfaith Collaborative (MIC)

Founded in 2011, MIC is a diverse alliance of 35+ faith institutions and community organizations who come together to pool resources and build collective power to address the most pressing needs of the community.

Using broad based community organizing methods, we challenge the community to tackle issues, train leaders from everyday citizens, and work collectively to improve the world we live in. In addition to our community organizing efforts,

MIC also responds to Missoula’s direct service needs running a 24-hour emergency housing program- Family Promise, a system of advocates who are everyday people who walk alongside and support people experiencing homelessness in their housing search- Housing Advocate Network, and Missoula’s only supportive staffing agency- Missoula Works.

About Family Promise of Missoula

Family Promise of Missoula, an affiliate of the national Family Promise program and a program of Missoula Interfaith Collaborative, is dedicated, alongside the YWCA, to building community with and helping houseless and low-income families in the Missoula area achieve sustainable independence through a community-based response. In collaboration with other MIC programs, we provide emergency housing, meals, community, housing and job support for children and their families experiencing homelessness. We also foster and develop community and congregational relationships. 

Job Objective

Assist the Family Promise Director with the daily running of the program at the Family Housing Center, including, but not limited to, creating relationships with, and supporting the families, serving dinner, coordinating volunteers, and providing administrative support to ensure the success of the program in helping the families to find safe and permanent homes.

Reports to: Director of Family Promise Missoula.

Position details: Part-time (20 hours per week), hourly range $18-$20. Non-exempt, non-union position. Benefits include generous paid time off and flexible holidays.

Duties Administrative: 

  • Understand and adhere to all Family Promise, Family Housing Center and MIC policies and procedures 
  • Attend Missoula Coordinated Entry System (MCES) training and enter Homeless Management Information Systems (HMIS) data. 
  • Answer phones and perform other office/administrative duties.

Volunteer Coordination: 

  • Support the 35+ Family Promise volunteer coordinators. 
  • Engage with a large pool of Family Promise volunteers.

Family Support: 

  • Attend Serv-Safe Manager training and in collaboration with the Family Promise Director, ensure meals are delivered to the Family Housing Center Monday through Friday using the Family Promise vehicle (this requires a driver’s license and clean driving record). 
  • Occasionally be available to assist with dinner service. 
  • Provide support and build relationships with the Family Housing Center residents and support Family Promise programs.

Required experience: 

  • Demonstrated experience working collaboratively with community partners and volunteers. 
  • Maturity, compassion and empathy for our guests and an ability to relate to individuals from many different racial, ethnic, religious and class backgrounds.
  • HS Diploma, GED

Preferred experience: 

  • Understanding of systemic causes of oppression, community organizing and power building, or a willingness to learn. 
  • Good communication skills and ability to relate with people with diverse backgrounds and identities 
  • Knowledge of homeless service provision models and programming, local, state, and federal housing authorities, social service agencies and general assistance programs. 
  • CPR certification-Infant through adult. 
  • BA in social work or related field

Required skills and abilities: 

  • Strong written and verbal communication skills. 
  • Comfortable relating with people from diverse cultural backgrounds and gender identities. 
  • Knowledge of basic computer and communications software (Word, Excel, Zoom, Microsoft 365 and/or google suite). 
  • Ability to pass criminal background check. 
  • Current Driver’s License and clean driving record. 

Physical Demands, Environmental Work Conditions, Equipment: 

Physical demands include lifting heavy food containers, 25-50 lbs. sitting, keyboarding, and mouse use for extended periods. Equipment use includes driving company vehicle, operating food cart, computer, monitor, keyboard, phone. Use of a company vehicle and driving short distances is sometimes required. Ability to perform CPR if required.

Equal Opportunity Employer: 

Missoula Interfaith Collaborative is an equal opportunity and fair chance employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, sexual preferences, gender identity or criminal background.

How to apply: 

Send resume and cover letter to: Sue Harrison, Director of Operations,


Last modified: December 3, 2022