Intake Process

How To Participate In Family Promise

Step 1: An adult member of the family or social service agency must call Family Promise at 529-4671

Step 2: Speak with a staff member or leave a message to be contacted within 1-2 business days regarding eligibility and wait list length information.

Step 3: If your family qualifies, you will be put on the waiting list. A Family Promise staff member will contact you when an opening becomes available.

Step 4: Complete a face-to-face intake with the Program Director.

How To Succeed At Family Promise*

  • meet with your Family Promise Case Manager on a regular basis
  • report progress on the goals from your self-sufficiency plan
  • continually work on your goals as defined by your self- sufficiency plan

* A family’s stay in the program is contingent upon whether they follow the program guidelines/rules and work actively on goal attainment. All school-aged children must attend school. Preschool-age children must go to daycare during the work week. 

What We Provide*

  • overnight (5:00pm – 7:00am) shelter at local churches for 90 days*
  • day center facilities**
  • breakfast, lunch, and dinner meals
  • transportation
  • supportive services including case management

*  Each Sunday, guests move to a new congregation with help from volunteers. These services are available for up to 90 days. The program is a partnership with faith communities throughout Missoula; however, religious values are not imposed on our guests.

** The Day Center is your “home base” during your stay. At the Day Center, you can work on self-sufficiency plans and meet with staff.

What Our Hospitality Network Provides

  • overnight lodging with private or semi-private bedrooms for each family at local churches
  • a home-cooked dinner every day
  • groceries for breakfast and lunch at Day Center
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